If a battery is damaged or recalled, FedEx hazmat policy requires:

• A. It can still be shipped with extra packaging.
• B. It can be shipped domestically only.
• C. It requires prior approval from the customer.
• D. It should not be shipped; follow hazmat policy.

Answer: (D)

Damaged or recalled batteries are treated as high-risk transports because their containment may be compromised and they can leak, short circuit, or overheat, posing fire and injury hazards. Because of that risk, hazmat rules require that they not be shipped at all. The proper course is to follow hazmat disposal or return procedures—quarantine the item and arrange for safe disposal or return to the supplier or a permitted facility—rather than attempting to ship it with extra packaging or seeking customer consent. There are no situations where shipping a damaged or recalled battery is allowed, even domestically, because safety and regulatory compliance take precedence.